Privacy Policy

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Introduction

Welcome to Crisp Tech Solutions. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [crisptechsolutions.com] (the “Site”), use our services, or interact with us in any other way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We may collect and process the following data about you:

  1. Personal Identification Information: Name, email address, phone number, etc.
  2. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  3. Usage Data: Information about how you use our website, products, and services.
  4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

  1. To Provide and Improve Our Services: To deliver services you request, and to improve the quality of our services.
  2. To Manage Your Account: To manage your registration as a user of the Site. The information you provide can give you access to different functionalities of the Site that are available to you as a registered user.
  3. To Contact You: To contact you via email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  4. To Provide Customer Support: To respond to inquiries, complaints, and feedback.
  5. To Send Marketing Communications: To send newsletters, marketing or promotional materials, and other information that may be of interest to you based on your preferences.

How We Share Your Information

We may share your personal information in the following situations:

  1. With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  2. For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  3. With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  4. To Comply with Legal Obligations: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.

Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing:

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Compliance with the Protection of Personal Information Act (POPIA)

We are committed to complying with the Protection of Personal Information Act (POPIA) of South Africa. The personal information that we collect from you will be processed and stored in accordance with the provisions of POPIA. This includes:

  1. Lawfulness, Fairness, and Transparency: Your personal information will be processed lawfully, fairly, and in a transparent manner.
  2. Purpose Limitation: Personal information will be collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
  3. Data Minimization: Personal information collected will be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
  4. Accuracy: Personal information will be accurate and, where necessary, kept up to date. Every reasonable step will be taken to ensure that personal information that is inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay.
  5. Storage Limitation: Personal information will be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal information is processed.
  6. Integrity and Confidentiality: Personal information will be processed in a manner that ensures appropriate security of the personal information, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.